Privacy policy

 

Privacy policy

1. PERSONAL DATA COLLECTED 

By stating its privacy policy as shown below, ELEVEN CORPORATION CO., LIMITED (hereinafter referred to as “the Company”) hereby informs users of the purpose and use of personal information provided by the user to the Company, and the measures taken for the protection of their personal information.

■ Personal information collected and the means of collection 
A. Information we collect 
• The Company collects the following data for the purpose of membership sign-ups, consultations, and service applications.
o When signing up for membership: Name, birthday, gender, ID, password, home phone number, mobile number, e-mail, legal representative information for subscribers under the age of 14. 
o When applying for services: Address, payment information
• Information collected through the use of online services or the processing process: use record, access log, cookies, connecting IP information, payment record, unruly use, and others.

B. Means of collecting personal information 
• Personal information is collected through the website, letter, message boards, e-mail, event entries, delivery request forms, phone, fax, and generated data collection tool.

■ The Company collects personal information for the following purposes and use. 
• Provision of services obligated by fulfillment of contract and the payment that follows 
Supply content, purchase, and payment, delivery of goods, billing statements and others, user verifications for financial transactions and financial services. 
• Member management 
Identify users to access members-only services, verify users, prevent unauthorized use, check membership subscriptions, validate age, confirm consent/agreement from legal representatives for users under the age of 14, handle complaints and civil affairs, and deliver notices. 
• Marketing and promotional use 
Delivery of events and unsolicited advertisements; gain a statistical understanding of the members’ frequency of access to and use of the site.

 

2. PERIOD OF POSSESSION AND UTILIZATION OF PERSONAL  INFORMATION

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are to be immediately discarded. Except for the following that will be retained for certain periods for reasons noted below.

■ Information held according to the company's internal policies

Even when a member has canceled his/her membership, the member’s personal information may be retained for 00 years from the date of cancelation in order to resolve future disputes, to cooperate with the requests of law enforcement agencies, and to prevent the recurrence of fraudulent uses by unruly members.

■ Grounds for holding personal information according to applicable statutes

If retention of personal information is deemed necessary to operate in accordance with the provisions of relevant laws and regulations, including the Act on Consumer Protection in Electronic Commerce, then they will be held in possession by the Company for a certain period of time set by the relevant laws as noted below.

  1. Records related to contracts or withdrawal of subscription: 

          -Purpose of possession: Act on Consumer Protection in Electronic Commerce

          -Possession period: 5 years

  1. Records related to payment and supply of goods 

          -Purpose of possession: Act on Consumer Protection in Electronic Commerce

          -Possession period: 5 years

  1. Records related to consumer complaints or dispute settlement 

          - Purpose of possession: Act on Consumer Protection in Electronic Commerce 

          - Possession period: 3 years

  1. Records of log 

          - Purpose of possession: Protection of Communications Secrets Act 

          -Possession period: 3 months

 

3. COOKIE POLICY

Our Site may use "cookies" to enhance the User experience. Users’ web browser places cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. 

  • Type of cookies

Session Cookies: Session cookies store information about what the user does during a single session. A session is simply a randomly generated/unique value that is assigned when someone visits a website. Session cookies are stored temporarily and are automatically removed when the browser closes or the session ends. We use this for the shopping cart and the wish list.

Persistent Cookies:  Persistent cookies last much longer and are stored on disk until they expire or are manually cleared by the user. These are also sometimes referred to as “tracking cookies,” as these are the types of cookies that Google Analytics, AdRoll, Stripe, etc. all use. This is used to remember me in login, blog comments, product reviews, BFF rewards, and cart.

-How long do cookies stay on a user’s browser?

Session type ends after the user closes the browser

Persistent type stays 365 days (until the user clears)

-Use of Cookies

Keep users logged in, check cart items for when users get back on the site

-Where data is sent and with whom it’s shared

Data is stored within A'DDICT HK only for now.

-How to reject cookies and how to change cookie settings

Users can change their browser’s settings if they don't want to receive cookies. To reject the establishment of cookies, select options on your web browser and change your settings to allow all cookies, go through a verification process before saving cookies, or reject to save all cookies. 

 

4. DUTY TO NOTIFY

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy. 

 

 We will notify you of any changes to this privacy policy through the website (or through individual notifications).